Vitality regulator Ofgem employed EDF to provide Inexperienced Community Vitality’s 360,000 clients. The switch is scheduled to start on Sunday, January thirty first
If you find yourself a Inexperienced Community Vitality buyer, you’ll NOT lose your fuel or electrical energy provide and your funds might be protected. EDF ought to keep up a correspondence within the coming days to let you already know what occurs subsequent.
However do NOT swap now. It’s best to attend for the brand new firm to contact you and make sure that the switch has accomplished and your new account has been totally arrange.
When you’re arrange with EDF, you may benefit from our free Low-cost Vitality Membership to see how a lot it can save you by switching.
I used to be with Inexperienced Community Vitality – what occurs now?
If you’re a Inexperienced Community Vitality buyer, fuel and electrical energy will proceed to work as common and there might be no enterprise interruption.
EDF, with 5 million family and enterprise clients throughout the UK, might be in contact over the following few days to maintain you up to date on the most recent developments. You’ll be contacted once more to let you understand how to arrange your account.
Your present Inexperienced Community Vitality tariff ends and you’ll obtain a so-called tariff from January thirty first. The plan will not be the most affordable and you’ll keep it up for at the very least a few weeks till EDF units up your new account.
Nevertheless, there aren’t any redemption charges for the “accepted” tariff. As soon as you’ve got moved, you could find one other itemizing.
When EDF contacts you to verify that you’ve been redirected to EDF, use our free Low-cost Vitality Membership to see if it can save you by switching.
It’s best to attend till you hear about EDF. Ofgem’s steering is to carry again as the brand new supplier tries to port all of them mechanically, so your swap might get caught within the system and lag.
To be on the secure facet, it’s also price checking a meter studying within the subsequent few days in case you’ve got a billing dispute later. For those who want additional help, Ofgem has in depth FAQs.
What do I pay for the brand new “accepted” tariff?
We do not but know what you’ll pay for EDF’s new “adopted” tariff. We’re following this and can replace this story as quickly as we discover out.
“As” tariffs are normally costly, so you may most likely save 100 euros per yr by switching.
When EDF has arrange your new account, do one Cheaper Vitality Membership comparability to discover a new low cost provide.
I am with Inexperienced Community Vitality and I am in credit score / debt – can I get it again?
Sure. EDF will take all credit under consideration. You possibly can nonetheless use this to offset future vitality consumption or request a refund.
Ofgem says for those who owed cash to Inexperienced Community Vitality, wait to listen to from Inexperienced Community Vitality’s directors or EDF. You could repay any money owed in your account that you simply amassed by January thirty first to Inexperienced Community Vitality, its administrator, or EDF.
What if I had already began transferring to Inexperienced Community Vitality?
For those who have been about to change off from Inexperienced Community Vitality when buying and selling stopped, the swap ought to proceed as regular – you do not have to do something.
If you’re at present switching to Inexperienced Community Vitality, you may be switched to the tariff relevant by EDF. As soon as that is finished, you are able to do a comparability with the Low-cost Vitality Membership to discover a new nice deal.
What if I’ve already canceled my direct debit with Inexperienced Community Vitality?
When you’ve got finished this, EDF will keep up a correspondence inside the subsequent few weeks to get it again on observe.
In case you have not canceled your direct debit with Inexperienced Community Vitality, it must be transferred if you swap to EDF.